Doctor Don's Automotive
In Ballard Since 1975

FAQ

Answers to Frequently Asked Questions







What makes of cars do you work on?

Doctor Don’s Automotive services all makes and models of cars and trucks, foreign and domestic, including the following:


Acura

Alfa Romeo

American Motors

Audi

BMW

Buick

Cadillac

Chevrolet

Chrysler

Datsun

Dodge

Daewoo

Eagle

Ferrari

Fiat

Ford

Geo

GMC

Honda

Hyundai

Infiniti

Isuzu

Jaguar

Jeep

Kia

Lancia

Lexus

Lotus

MG

Maserati

Mazda

Mercedes Benz

Mercury

Merkur

Mini

Mitsubishi

Nissan

Oldsmobile

Plymouth

Pontiac

Porsche

Rolls Royce

Rover

Saab

Saturn

Subaru

Suzuki

Toyota

Triumph

Volkswagen

Volvo

TOP

What kind of repairs do you perform?

Doctor Don’s Automotive is a full-service facility, offering complete diagnostic and repair. Our expertise ranges from simple tune-ups to complete engine overhauls, including the following:

  • Brakes
  • Tune Up
  • Diagnostic: no-start and running problems
  • Manufacturer-recommended 30, 60, and 90,000 mile services
  • Exhaust
  • Fuel Injection
  • Engine Rebuild
  • Transmission
  • Troubleshooting

TOP

When are you open?

Our hours are 8 a.m. to 5 p.m., Monday through Friday.

TOP

Do I need an appointment?

Appointments are preferred; please call (206) 783-6303 for scheduling. We can accommodate breakdowns and emergency circumstances.

TOP

How do I find you?

We are located in Seattle’s Ballard neighborhood at 1136 NW 50th. That’s one and a half blocks due east of the Ballard Bridge on NW 50th (on the north side of the ship canal). Click here to go to our Find Us page.

TOP

What kind of payment do you accept?

We accept cash and the following major credit cards:

  • Visa
  • MasterCard
  • American Express

TOP

What guarantee do you offer?

Parts and labor are guaranteed for 12 months or 12,000 miles. Exceptions are made to accommodate customer requests for specialty parts and services.

TOP

What is owner Ric Heideger’s background?

Ric Heideger is a Seattle native, and has been the owner/operator of Doctor Don’s Automotive since 1997. Heideger is a 1986 graduate of Arizona’s Universal Technical Institute. He is a Master Certified Technician by the National Institute for Automotive Service Excellence (ASE)—this is ASE’s highest possible rating.

Prior to taking the reigns at Doctor Don’s, Heideger spent 8 years as Manager of West Seattle’s Complete Auto Repair, and 4 years as Station Manager at Northgate Chevron in North Seattle.

In his spare time, Heideger aids his son, Christian, in their wood baseball bat company, Wild Woody Bats.

TOP

Who is Don?

Our beloved founder Don Beyer launched Doctor Don’s Automotive in 1977. Ric Heideger assumed ownership of the facility when Don retired from the auto repair business in 1997.

TOP

Web Hosting Companies